1. Introduction

These terms and conditions govern your use of the services provided by The Red Umbrella Group ("the Company"). By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, you may not use our services.

​

2. Services Provided

The Red Umbrella Group provides sales training services tailored for top SAAS digital companies. Our services include training for individual sales representatives and corporate teams.

​

3. Jurisdiction

The Red Umbrella Group operates out of Canada but frequently engages with clients in the United States. All transactions are conducted in US dollars (USD).

​

4. Payment Terms

Clients are required to pay for our services in US dollars (USD). Payment terms will be outlined in the invoice provided to the client. Failure to make timely payments may result in the suspension or termination of services.

​

5. Restrictions on Use

Our services are intended for the use of sales representatives and corporate teams seeking sales training. Unauthorized use of our services is prohibited.

​

6. Refunds and Returns

Due to the nature of our education-based products, refunds and returns are not available for our services.

​

7. Data Privacy

The Red Umbrella Group collects personal information from clients through Mailchimp sign-up forms for communication and marketing purposes. We are committed to protecting the privacy of our clients' personal information. For more details, please refer to our Privacy Policy.

​

8. Disclaimers and Liability Waivers

The Red Umbrella Group provides training services with the aim of improving sales performance. We do not guarantee specific results and disclaim any liability for the success or failure of our clients' sales efforts. Clients agree to waive any claims against the Company for any damages or losses incurred as a result of our services.

​

9. Dispute Resolution

Any disputes arising between The Red Umbrella Group and its clients shall be resolved through negotiation between the parties. If a resolution cannot be reached, both parties agree to seek mediation to resolve the dispute amicably.

​

10. Miscellaneous

These terms and conditions constitute the entire agreement between The Red Umbrella Group and its clients and supersede any prior agreements or arrangements, whether oral or written.